Description

Note: This job is primarily remote, with 10% travel required. Starting salary range of $87,100 - $97,400. Salary range is based on Washington, D.C./DMV area. Compensation will be adjusted for other geographic locations.

The Manager, Earned Revenue supports the design, launch, and continuous improvement of the Council’s earned revenue offerings. The role serves as an integrator, project manager, and skill builder - helping the organization launch new products and strengthen staff skills for all earned revenue activities. As part of the Membership, Development, and Finance department, this position strengthens the ability to generate mission-aligned revenue and ensures the Council continues to meet the evolving needs of its members. 

PRIMARY JOB DUTIES AND RESPONSIBILITIES  

Launch Earned Revenue Offerings 

• Serve as the internal earned revenue project manager by overseeing timelines, deliverables, and crossteam coordination to launch new earned revenue offerings, including an ondemand learning platform and a peerbenchmarking data platform. 
• Partner across the organization to guide effective design and launch of earned revenue products by working with:
  • Content leads to ensure offerings address member needs and advance the Council’s sector leadership priorities. 
  • Technology team to provide product requirements that inform vendor selection and platform implementation. 
  • Strategic Learning and Evaluation team to translate member and user feedback into product design, pricing, and iteration. 
  • Marketing team to share product insights that shape audience segmentation, marketing, and sales strategies.
  •  Partnerships team to identify opportunities that strengthen content, distribution, and visibility. 
• Support the exploration and assessment of new earned revenue opportunities. 

Strengthen and Evaluate Existing Earned Revenue Offerings 

• Support ongoing review and development of the Council’s earned revenue strategy to ensure our offerings align with organizational priorities, member needs, and financial goals.  
• Monitor and analyze earned revenue offerings and financial results to identify opportunities to strengthen revenue, value, and performance.  
• Conduct market and pricing research to compare the Council’s offerings to peers and identify ways to enhance value, differentiation, and pricing. 
• Serve as a connector across teams to ensure shared understanding of goals, performance, and opportunities for improvement.  
• Create and maintain policies, templates, and operating procedures that support staff to consistently implement earned revenue offerings.
• Create internal resources and deliver staff training that helps teams implement effective earned revenue offerings.  

Requirements

QUALIFICATIONS

• Demonstrated 5 years of experience managing projects from initiation to completion. 
• Demonstrated experience completing financial analysis of programs and/or creating and evaluating budgets and financial reports.   
• Preferred but not required: 3+ years of experience with membership associations and/or nonprofit organizations.  
• Preferred but not required: understanding of pricing strategy, market research, user experience design, and/or product development.

POSITION SPECIFIC COMPETENCIES 

• Excellent project management skills with the ability to manage multiple priorities and deadlines, as well as translate initial ideas into detailed project plans.
• Strong communication and collaboration skills with the ability to work effectively across teams and with diverse stakeholders. 
• Comfortable working with different technology platforms.  
• Skilled at using data to inform decision-making. 
• Ability to coach colleagues and support skill-building.   

GENERAL COMPETENCIES (REQUIRED OF ALL STAFF)

• Ability to actively engage in, demonstrate commitment to the Council’s Operating Principles and Inclusion values. 
• Excellent interpersonal skills, the ability to listen well, and positively represent the organization and its mission. 
• Strong attention to detail and accuracy. 
• Ability to manage many and/or differing tasks, maintain productivity, and successfully meet deadlines. 
• Ability to work effectively and positively both independently and on a team with a range of individuals and working styles, and with people at all organization levels including staff, board members, foundation officers, donors, and vendors. 
• Experience or ability to use CRM database solutions, preferably Salesforce. 
• Proficient skill in Microsoft Office 365 applications. 

OPERATING PRINCIPLES, PLUS EQUITY, AND INCLUSION

The Council’s operating principles and race, equity, diversity, and inclusion (REDI)commitments exist to guide how staff interact with and treat one another, members, vendors, and the philanthropic sector.  Staff are expected to consistently demonstrate the principles, and actively support commitments to building an inclusive culture.

ESSENTIAL FUNCTIONS & ACCOMMODATIONS 

The duties described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

TRAVEL REQUIREMENTS

Ability to travel up to 10% domestically, including overnight trips. 

Benefits 

Learn more about the Council's benefits