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Maximus is currently hiring for Enrollment Case Managers to support the Pennsylvania Independent Enrollment Broker (PA IEB) program. This role services homes across Philadelphia County and requires daily travel with a personal vehicle throughout Philadelphia County. The Enrollment Case Manager is responsible for being in the community supporting applicants as they complete documents as well as providing education connecting applicants to resources related to the Pennsylvania Waiver program. I...
See full job descriptionMaximus is currently seeking Customer Service Representatives to support the Federal Emergency Management Agency (FEMA). FEMA's mission is to help people before, during, and after disasters. In this project, we will support FEMA by taking calls and accepting applications from individuals and businesses for disaster assistance from the designated geographical area. We re building a pipeline of strong candidates for upcoming opportunities that are contingent upon contract award. While this role i...
See full job descriptionMaximus is currently seeking Customer Service Representatives to support the Federal Emergency Management Agency (FEMA). FEMA's mission is to help people before, during, and after disasters. In this project, we will support FEMA by taking calls and accepting applications from individuals and businesses for disaster assistance from the designated geographical area. We re building a pipeline of strong candidates for upcoming opportunities that are contingent upon contract award. While this role i...
See full job descriptionMaximus is currently seeking Customer Service Representatives to support the Federal Emergency Management Agency (FEMA). FEMA's mission is to help people before, during, and after disasters. In this project, we will support FEMA by taking calls and accepting applications from individuals and businesses for disaster assistance from the designated geographical area. We re building a pipeline of strong candidates for upcoming opportunities that are contingent upon contract award. While this role i...
See full job descriptionThe OPM Customer Service Representative I (CSR) is responsible for delivering general OPM healthcare enrollment information to callers. The Customer Service Representatives use basic office equipment and technology such as soft telephones, email, chat and web browsers to perform their duties. The processes that the Customer Service Representatives must follow are well defined and documented in training and work instructions. The Customer Service Representative I reports directly to the Custom...
See full job descriptionThe OPM Customer Service Representative I (CSR) is responsible for delivering general OPM healthcare enrollment information to callers. The Customer Service Representatives use basic office equipment and technology such as soft telephones, email, chat and web browsers to perform their duties. The processes that the Customer Service Representatives must follow are well defined and documented in training and work instructions. The Customer Service Representative I reports directly to the Custom...
See full job descriptionThe OPM Customer Service Representative II is responsible for delivering general OPM healthcare enrollment information to callers. The Customer Service Representatives use basic office equipment and technology such as soft telephones, email, chat and web browsers to perform their duties. The processes that the Customer Service Representatives must follow are well defined and documented in training and work instructions. The Customer Service Representative II reports directly to the Customer Ser...
See full job descriptionThe Customer Service Representative II reports directly to the Customer Service Supervisor. This is a level responsible for disseminating general OPM Healthcare enrollment information and assisting CSR I with their questions and providing the location of reference material. Enrolling callers into their healthcare plan of their choice, providing the location of healthcare plan information, referral to other agencies, enrollment guidelines and a general OPM health care background will be the focus...
See full job descriptionThe Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements. This is a seasonal, remote (work at home) position. *Duration of this position is approximately 6-8 weeks must be available to work from September to December* You will be required to work an 8 hour shift between the hours of 7am-7pm CST. Overtime will be require...
See full job descriptionThe Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements. This is a seasonal, remote (work at home) position. Duration of this position is approximately 6-8 weeks must be available to work from September to DecemberYou will be required to work an 8 hour shift between the hours of 7am-7pm CST. Overtime will be required- you...
See full job descriptionMaximus is seeking an experienced Senior Psychologist to provide advanced clinical expertise supporting high-performance operational environments. In this role, you will deliver psychological assessment, consultation, performance optimization, and resilience services designed to enhance workforce readiness, organizational effectiveness, and mission success. Essential Duties and Responsibilities:Provide expert psychological consultation and guidance to clients, stakeholders, and project teams L...
See full job descriptionMaximus is currently hiring Customer Service Specialiststo join our team! This position is responsible for supporting our Health Texas project by providing customer care and benefit enrollment services via telephone, IVR and web-based portals. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism. These are Full-time, regular employment opportunities and we offer Hybrid and Fully Remote working arran...
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