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- FTZ Implementation & Solutions Specialist
Description
Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m. Central Time
Position Overview
Precision FTZ is seeking a highly motivated, client-focused professional with at least three years of Foreign-Trade Zone experience. This position will support our continued growth by demonstrating the Precision FTZ software platform to prospective clients and helping new clients successfully implement our solution.
The ideal candidate has a strong understanding of FTZ operations, excellent communication skills, and the ability to guide clients through software demonstrations, implementation, training, and onboarding.
Key Responsibilities
- Conduct professional software demonstrations for prospective clients.
- Explain how Precision FTZ supports FTZ operations, compliance, inventory control, admissions, entries, and reporting.
- Learn each prospective client’s business processes and demonstrate solutions that address their operational needs.
- Work closely with Precision FTZ’s growing implementation team to onboard new clients.
- Gather, document, and communicate client requirements.
- Assist with implementation planning, system configuration, testing, and validation.
- Coordinate with clients, developers, brokers, consultants, and other project stakeholders.
- Help clients prepare for user acceptance testing and production go-live.
- Provide system training and operational guidance to new clients.
- Track implementation tasks, deadlines, risks, and outstanding issues.
- Maintain clear and professional communication throughout the sales and implementation processes.
- Support clients during implementation and post-go-live transition.
- Identify opportunities to improve demonstrations, onboarding, training, and implementation procedures.
Minimum Qualifications
- At least three years of professional Foreign-Trade Zone experience.
- Working knowledge of FTZ operations and U.S. Customs and Border Protection requirements.
- Ability to work Monday through Friday from 8:00 a.m. to 5:00 p.m. Central Time.
- Strong presentation and public-speaking skills.
- Excellent written and verbal communication skills.
- Strong organizational and project-management abilities.
- Ability to manage multiple client implementations and competing priorities.
- Comfortable learning, demonstrating, and supporting business software.
- Ability to work effectively with clients, technical teams, and business stakeholders.
- Strong attention to detail and commitment to accuracy.
Preferred Experience
- Experience implementing or using FTZ inventory control and recordkeeping software.
- Knowledge of FTZ admissions, inventory movements, entry processing, reconciliation, and reporting.
- Experience conducting client presentations or software demonstrations.
- Experience onboarding or training clients in a software environment.
- Familiarity with ERP, warehouse management, customs brokerage, or inventory systems.
- Experience working for an FTZ operator, user, consultant, broker, or software provider.
Ideal Candidate
The successful candidate will be self-motivated, dependable, professional, and comfortable working directly with both prospective and existing clients. This individual should be able to translate complex FTZ requirements into clear, understandable solutions while helping clients confidently transition to the Precision FTZ platform.
About Precision FTZ
Precision FTZ provides specialized Foreign-Trade Zone inventory control and recordkeeping software designed to help companies manage FTZ operations efficiently and maintain regulatory compliance. As our client base continues to grow, we are expanding our team with knowledgeable professionals who are committed to delivering successful implementations and an exceptional client experience.
