Description

If you love organized, detail-driven work and you genuinely enjoy helping people, you’ll thrive here. This role keeps our clients’ education benefit programs running smoothly so participants get clear answers, deadlines don’t slip and payments go out accurately. You’ll manage moving parts, spot issues before they become problems and make the process better over time without losing the human touch.

What you’ll do:

• Run the day-to-day administration of tuition assistance and tuition reimbursement programs from start to finish.
• Coordinate timelines and tasks so clients and applicants stay on track, ensuring timely execution of all deliverables.
• Review payroll files, ensure accuracy and help identify the root cause of issues.
• Use tools and data to monitor work, flag risks and strengthen processes.
• Help support system enhancements by documenting needs, testing changes and validating results.
• Keep the applicant experience smooth and supportive.

Requirements

• Excellent written and verbal communication skills
• Process & Workflow Management
• Strong technical aptitude utilizing the company’s standard development platforms
• Attention to detail across all aspects of the role
• Fluency with Office 365 products (Teams, Outlook, Word, Excel, PowerPoint) and SharePoint